Evening and Weekend Concierge

Sonida Senior Living; Eau Claire (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision, and life/disability insurances

401k retirement savings with company match

Paid time off available day one

Paid training

Employee Assistance Program

Job summary

Sonida Senior Living is seeking a Receptionist for its Oakwood Hills community in Eau Claire, WI. The role includes answering phones, greeting visitors, sorting mail, and handling customer inquiries. Candidates should have a passion for providing excellent service to senior residents and value teamwork. A comprehensive benefits package is offered, including medical, dental, vision insurances, and 401k with company match. This is an opportunity to make a difference at a premier retirement community.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of greater team.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services.
• Resolving customer questions and concerns.
• Light cleaning duties.
• Assist with evening meal time service.
• Other duties as assigned.

Skills

Exceptional customer service

Dependability

Job description

Find your joy here, at Oakwood Hills, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

Oakwood Hills, a premier retirement community in Eau Claire, WI, provides quality care to residents in an Independent Living community.

What We Offer You

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• Benefit eligibility dependent on employment status

Receptionist Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns
• Light cleaning duties
• Assist with evening meal time service as requested
• Other duties as assigned

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team