Concierge (Second Shift)

Sonida Senior Living, Inc.; Dayton (OH); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with company match

Employee Assistance Program

Dependent Care and FSA

PTO day one

Paid training

Referral programs

Job summary

The Wellington at Dayton, part of Sonida Senior Living, is seeking a friendly receptionist to greet visitors, answer calls, manage mail and deliveries, and provide information about the community. This role requires strong customer service and a collaborative spirit to support our residents and team.

Join a caring retirement community offering comprehensive benefits and opportunities for growth. This position emphasizes top-notch service, professionalism, and a welcoming, helpful presence within

Qualifications

• Strong customer service skills and care for seniors.
• Dependable and collaborative team member.

Responsibilities

• Answers telephone and directs caller to appropriate person; provides information about community and contact details.
• Greets and directs visitors; manages mail and delivery coordination.
• Coordinates pick-up/delivery of express mail services.
• Resolves customer questions and concerns.

Skills

Customer service

Team player

Job description

The Wellington at Dayton
Dayton, OH 45459, USA

Description

Find your joy here, at The Wellington at Dayton, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Wellington at Dayton, a premier retirement community in Dayton, Ohio, provides quality care to residents in an Independent Living, Assisted Living and Memory Care community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevents falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Resolving customer questions and concerns.

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of greater team.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.