Concierge

Rose Senior Living; Beachwood (OH); On-site; USD 18,000 - 26,000; Part time

Job summary

Rose Senior Living Beachwood is hiring a hospitality focused Concierge to warmly welcome residents, guests, and visitors each day. You are the first face in our community, handling calls, deliveries, and routine inquiries with professionalism.

You will maintain telephone coverage, document deliveries, and assist the Business Office Manager on small projects. Hours are 4pm–10pm on Tue, Thu, Fri and every other weekend; wage is $16.00 per hour.

Qualifications

• High school diploma or GED required.
• Proficient in Microsoft Office.
• Excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner that meets organizational objectives while ensuring residents feel served.
• Accept delivery packages, document receipt of packages, and notify the recipient.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.

Skills

Telephone communication

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

When you work atRose Senior Living Beachwood you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Rose Senior Living Beachwood is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Position hours:

4pm-10pm working Tuesday, Thursday, Friday and every other weekend.

Position wages:

$16.00

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

EEO Employer