Evening Concierge: Warm Front-Desk Host for Seniors

Rose Senior Living; Beachwood (OH); On-site; USD 18,000 - 26,000; Part time

Job summary

Rose Senior Living Beachwood is hiring a hospitality focused Concierge to warmly welcome residents, guests, and visitors each day. You are the first face in our community, handling calls, deliveries, and routine inquiries with professionalism.

You will maintain telephone coverage, document deliveries, and assist the Business Office Manager on small projects. Hours are 4pm–10pm on Tue, Thu, Fri and every other weekend; wage is $16.00 per hour.

Qualifications

• High school diploma or GED required.
• Proficient in Microsoft Office.
• Excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner that meets organizational objectives while ensuring residents feel served.
• Accept delivery packages, document receipt of packages, and notify the recipient.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.

Skills

Telephone communication

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Rose Senior Living Beachwood is hiring a hospitality focused Concierge to warmly welcome residents, guests, and visitors each day. You are the first face in our community, handling calls, deliveries, and routine inquiries with professionalism.

You will maintain telephone coverage, document deliveries, and assist the Business Office Manager on small projects. Hours are 4pm–10pm on Tue, Thu, Fri and every other weekend; wage is $16.00 per hour.