Concierge

Rose Senior Living; Beachwood (OH); On-site; USD 18,000 - 26,000; Part time

Job summary

Rose Senior Living Beachwood is seeking a hospitality-focused Concierge to meet and greet residents, guests, and vendors in a warm, professional manner each day. You will be the first face visitors see and will handle calls, deliveries, and basic maintenance requests to keep operations smooth.

Position hours are 4pm-10pm on Tuesday, Thursday, Friday and every other weekend; wage is $16.00 per hour. High school diploma or GED and familiarity with Microsoft Office are required; excellent telephone

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite.
• Excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.

Skills

Telephone communication

Guest relations

Customer service

Education

GED

Tools

Microsoft Office

Job description

When you work atRose Senior Living Beachwood you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Rose Senior Living Beachwood is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Position hours

4pm-10pm working Tuesday, Thursday, Friday and every other weekend.

Position wages:

$16.00

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

EEO Employer