Evening Concierge & Guest Experience

LCS (Life Care Services); Beachwood (OH); On-site; USD 18,000 - 26,000; Part time

Job summary

Rose Senior Living Beachwood is seeking a hospitality-focused Concierge to meet and greet residents, guests, and vendors in a warm, professional manner each day. You will be the first face visitors see and will handle calls, deliveries, and basic maintenance requests to keep operations smooth.

Position hours are 4pm-10pm on Tuesday, Thursday, Friday and every other weekend; wage is $16.00 per hour. High school diploma or GED and familiarity with Microsoft Office are required; excellent telephone

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite.
• Excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.

Skills

Telephone communication

Guest relations

Customer service

Education

GED

Tools

Microsoft Office

Job description

Rose Senior Living Beachwood is seeking a hospitality-focused Concierge to meet and greet residents, guests, and vendors in a warm, professional manner each day. You will be the first face visitors see and will handle calls, deliveries, and basic maintenance requests to keep operations smooth.

Position hours are 4pm-10pm on Tuesday, Thursday, Friday and every other weekend; wage is $16.00 per hour. High school diploma or GED and familiarity with Microsoft Office are required; excellent telephone