Concessions Supervisor — Lead With Love & Elevate Service

Kalahari Resorts LLC; Wisconsin Dells (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Health, dental, and vision coverage

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells, WI is seeking a Concessions Supervisor to assist the leadership team in daily quick service operations, including staffing, floor leadership, training, inventory ordering and control. The role emphasizes leading with care and delivering guest experiences.

Responsibilities include supervising food service standards, policy adherence, achieving sales and sanitation goals, coaching staff, and completing schedules and forms in a timely manner.

Qualifications

• 1-2 years of supervising/management experience within a QSR/Fast Food setting.
• Good verbal communication and interpersonal skills are a must.
• Operating knowledge of food management systems.
• A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

• Ensure that all food and beverage products are consistently prepared and served according to the concession venue’s recipes, portioning, cooking and serving standards.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs for all food and beverage outlets within the Resort
• Achieve company objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of associates and creating a positive, productive working environment
• Continually strive to develop, coach, and train staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner

Skills

Supervisory experience

Verbal communication

Interpersonal skills

Leadership style

Job description

Kalahari Resorts & Conventions in Wisconsin Dells, WI is seeking a Concessions Supervisor to assist the leadership team in daily quick service operations, including staffing, floor leadership, training, inventory ordering and control. The role emphasizes leading with care and delivering guest experiences.

Responsibilities include supervising food service standards, policy adherence, achieving sales and sanitation goals, coaching staff, and completing schedules and forms in a timely manner.