Waterpark Experience Supervisor — Lead with Service

kalaharijobs; Wisconsin Dells (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) matching

Health, dental, and vision

Employee appreciation events

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells is seeking a Waterpark Park Services Supervisor to oversee cleaning of waterpark areas, maintain high sanitation standards, and lead a team of associates during and after hours.

As part of our leadership team, you’ll motivate and coach staff, ensure guest safety, and embody our Promise to Lead with Love while delivering extraordinary guest experiences across our resort facilities.

Qualifications

• Must be able to convey information clearly.
• Willingness to work flexible hours including weekends and holidays.
• Strong leadership and team coaching abilities.

Responsibilities

• Ensure guests feel welcome with responsive, friendly service.
• Motivate, coach, and discipline associates per SOPs.
• Clean all general waterpark areas during and after hours.
• Maintain high sanitation and cleanliness across waterpark, pools, showers, and bathrooms.
• Communicate with guests about attraction requirements and safety concerns.

Skills

Detail-oriented

Customer service

Leadership

Job description

Kalahari Resorts & Conventions in Wisconsin Dells is seeking a Waterpark Park Services Supervisor to oversee cleaning of waterpark areas, maintain high sanitation standards, and lead a team of associates during and after hours.

As part of our leadership team, you’ll motivate and coach staff, ensure guest safety, and embody our Promise to Lead with Love while delivering extraordinary guest experiences across our resort facilities.