Concessions Supervisor - Lead & Elevate Guest Experience

Kalahari Resorts LLC; Wisconsin Dells (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Career growth opportunities with promo

401(k) matching, PTO, holiday pay

Health, dental, vision coverage

Employee appreciation events, perks

Education assistance programs

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells, WI is seeking a Concessions Supervisor to support the leadership team in daily quick service operations. You’ll oversee labor, training, inventory ordering, and ensure service standards across concessions venues, delivering memorable guest experiences.

Bring 1–2 years of supervisory experience in a QSR environment, strong communication skills, and a collaborative leadership style.

Qualifications

• 1-2 years of supervising/management experience within a QSR/Fast Food setting.
• Good verbal communication and interpersonal skills are a must.
• Operating knowledge of food management systems.
• A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

• Ensure that all food and beverage products are consistently prepared and served according to the concession venue’s recipes, portioning, cooking and serving standards.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs for all food and beverage outlets within the Resort
• Achieve company objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of associates and creating a positive, productive working environment
• Continually strive to develop, coach, and train staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner

Skills

Supervisory/Management experience

Verbal communication

Knowledge of food management systems

Collaborative leadership

Job description

Kalahari Resorts & Conventions in Wisconsin Dells, WI is seeking a Concessions Supervisor to support the leadership team in daily quick service operations. You’ll oversee labor, training, inventory ordering, and ensure service standards across concessions venues, delivering memorable guest experiences.

Bring 1–2 years of supervisory experience in a QSR environment, strong communication skills, and a collaborative leadership style.