Concessions Supervisor

Amica Mutual Pavilion; Providence (RI); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

Job summary

Delaware North Sportservice is seeking a part-time Concessions Supervisor for Amica Mutual Pavilion in Providence, Rhode Island. You will lead team members to deliver outstanding guest service and manage day-to-day concessions operations.

Applicants should have restaurant experience and at least two years of supervisory work. No college degree is required, and the role offers weekly pay and a benefits-friendly environment.

Qualifications

• Experience working in a restaurant is required.
• Minimum of 2 years of supervisory experience preferred.
• Must be able to implement rules and direct employees.
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment.
• No college degree required.

Responsibilities

• Assign duties to scheduled team members and assist with training.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Manage labor and profit loss.
• Ensure proper cash handling and tip record-keeping for the shift.
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary.

Skills

Guest service

Supervisory experience

Training

Cash handling

Job description

The opportunity

Delaware North Sportservice is hiring a part-time Concessions Supervisor to join our team at Amica Mutual Pavilion in Providence, Rhode Island. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

Pay

$20.00 - $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

More about you

• Experience working in a restaurant required
• Minimum of 2 years' of supervisory experience preferred
• Must be able to implement rules and direct employees
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Shift details

• Evenings
• Days
• Holidays
• M-F
• Weekends
• Events