Concessions Supervisor

Delaware North at Target Field; Minneapolis (MN); On-site; USD 21,025 - 29,945; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North at Target Field is seeking a seasonal Concessions Supervisor to enhance the guest experience at our venue in Minneapolis, Minnesota. In this role, you'll lead a team, ensuring policies are implemented, and guests receive exceptional service during events.

Ideal candidates will have supervisory experience and a passion for excellent customer service. The position requires flexibility to work evenings, weekends, and holidays, making it an exciting opportunity for those who thrive in dynamic environments.

Qualifications

• Minimum of 2 years of supervisory experience required.
• Must be able to implement rules and direct employees.
• Able to work nights, weekends, and holidays.

Responsibilities

• Assign duties to scheduled staff.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Assist Concessions Manager with staff training and compliance.

Skills

Experience working in a restaurant

Supervisory experience

Customer service skills

Job description

The opportunity

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Target Field in Minneapolis, Minnesota. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$18.50 – $18.50 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assign duties to scheduled staff.
• Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Assist Concessions Manager with staff training and compliance.
• Monitor daily cleaning.
• Ensure associates are kept informed of any changes in policies or events.
• Complete pre-event responsibilities at assigned locations.
• Ensure all assigned locations are shut down correctly before clearing staff.
• Other duties as assigned.

More about you

• Experience working in a restaurant preferred
• Minimum of 2 years’ of supervisory experience required
• Must be able to implement rules and direct employees
• A true desire to satisfy the needs of others in a fast-paced environment
• Able to work nights, weekends and holidays
• At least 18 years old.

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Shift details

• Days
• Evenings
• Holidays
• Weekends