Concessions Lead

Delaware North at Great American Ball Park; Cincinnati (OH); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Employee discounts

Flexible work schedules

Training and development opportunities

Health, dental, and vision insurance

Job summary

Delaware North at Great American Ball Park is hiring seasonal Concessions Supervisors in Cincinnati, Ohio. In this role, you will lead a team to ensure exceptional guest service during events. No experience in a restaurant is required, but a minimum of 2 years of lead experience is preferred.

With starting pay at $16.00/hour, the position provides benefits such as weekly pay, flexible work schedules, and training opportunities. Join us in delivering exciting game day experiences!

Qualifications

• No restaurant experience required.
• Minimum of 2 years of lead experience preferred.
• Ability to direct employees and anticipate guest needs.

Responsibilities

• Oversee all opening, closing, cleaning, and side work duties.
• Assign duties to team members and assist with training.
• Investigate and resolve complaints regarding food quality.

Skills

Guest service

Team leadership

Inventory management

Complaint resolution

Job description

The opportunity

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Great American Ball Park in Cincinnati, Ohio. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$16.00 – $16.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Oversee all opening, closing, cleaning, and side work duties and ensure all equipment and workspaces are clean, sanitized, organized, and functioning
• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

More about you

• No experience working in a restaurant required
• Minimum of 2 years’ of lead experience preferred
• Must be able to implement rules and direct employees
• Ability to anticipate and fulfill guest needs while thriving in a fast‑paced environment
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Shift details

Days
Evenings
On call
Holidays
M-F
Weekends
Events
OT as needed