Concessions Supervisor

Delaware North at Lambeau Field; Green Bay (WI); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Sportservice at Lambeau Field in Green Bay, Wisconsin, is hiring seasonal Concessions Supervisors to lead team members and deliver exceptional guest service.

You will assign duties, train staff, resolve complaints, manage labor and budgets, and handle cash and tips during shifts. Prior supervisory experience is preferred; an alcohol operator’s license may be required within 60 days of hire.

Qualifications

• Must be at least 18 years old.
• Minimum of one year of experience in a food-service position.
• Previous supervisory experience preferred.
• Ability to obtain an alcohol operator’s license within 60 days of hire.
• Ability to complete required pre-employment food safety and alcohol service training.
• Basic math skills; ability to accurately account for inventory.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assign duties to scheduled team members and assist with training.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Manage labor and profit loss.
• Ensure proper cash handling and tip record-keeping for the shift.
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary.

Skills

Team leadership

Guest service

POS experience

Alcohol license

Job description

The opportunity

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Lambeau Field in Green Bay, Wisconsin. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$18.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

More about you

• Must be at least 18 years old
• Minimum of one year of experience in a food-serviceposition required
• Previous point-of-sale or computer operation preferred
• Previous supervisory experience preferred
• Supervisors are required to obtain an alcohol operator’s license from the City of Green Bay within 60 days of their hire date
• Ability to complete the required pre-employment food safety and alcohol service training
• Basic math skills; ability to accurately account for inventory
• Strong verbal and written communication skills – ability to communicate with staff and to prepare written statements
• Ability to work in a fast-paced environment

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Shift details

Days
Evenings
Holidays
Weekends
Events
OT as needed