Concessions Supervisor

Delaware North at American Family Field; Milwaukee (WI); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Flexible work schedules

Employee discounts

Job summary

Delaware North at American Family Field is seeking seasonal Concessions Supervisors in Milwaukee, Wisconsin. This role involves leading team members to ensure exceptional guest service during events.

The ideal candidate should have supervisory experience and be able to manage various operational tasks. Delaware North offers a range of employee benefits including weekly pay, training, and flexible schedules. Join the game day excitement!

Qualifications

• Supervisory experience required, ideally in the service industry/hotels.
• Ability to obtain a Milwaukee Bartending License.
• Must be at least 18 years old.

Responsibilities

• Lead team members to provide outstanding guest service.
• Assign duties and assist staff with their tasks.
• Monitor operations and improve service and performance.

Skills

Supervisory experience

Customer service

Flexibility

Job description

The opportunity

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at American Family Field in Milwaukee, Wisconsin. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$15.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assign duties to scheduled staff.
• Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Assist Concessions Manager with staff training and compliance.
• Monitor daily cleaning.
• Ensure associates are kept informed of any changes in policies or events.
• Complete pre‑event responsibilities at assigned locations.
• Ensure all assigned locations are shut down correctly before clearing staff.
• Other duties as assigned.

More about you

• Experience working in the service industry/hotels is a plus.
• At least one to two years of supervisory experience is required.
• Must be able to obtain a Milwaukee Bartending License.
• Must be able to work a flexible schedule, including nights, days, weekends, and holidays.
• Must be at least 18 years old.

Physical requirements

• Standing and walking for the entire length of the shift.
• Frequently required to reach up to 6‑7 feet, twist at the waist, bending, and squat.
• Pushing and pulling occasionally, to move equipment, stock, mops, and brooms.
• Exposed to outdoors and variable temperatures.

Shift details

Days
Evenings
Holidays
Weekends