Concessions Manager - High-Volume Event Ops Leader

Levy Restaurants; Bloomington (IN); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Levy Sector is seeking a Concessions Manager at Indiana University to oversee day-to-day concession operations across venues during athletic and special events. You will lead hourly and supervisory staff, partner closely with culinary, warehouse, and operations teams, and ensure exceptional guest service and financial performance.

The role requires 2–4 years in foodservice/concessions management, strong leadership, inventory and labor planning skills, and flexibility to work evenings/weekends

Qualifications

• Associate's or Bachelor's Degree in Hospitality, Business, Sports Management, or a related field preferred.
• 2–4 years of foodservice, concessions, hospitality, or retail management experience required.
• Experience managing high-volume operations in sports, entertainment, or event venues preferred.
• Strong leadership and team development skills with the ability to motivate diverse teams.
• Knowledge of inventory management, labor planning, and financial accountability.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency in Microsoft Office and scheduling/point-of-sale systems.
• ServSafe Food Manager Certification preferred.
• Ability to work a flexible schedule including evenings, weekends, holidays, and Indiana University athletic events.

Responsibilities

• Oversee concession operations during athletic and special events, ensuring efficient service and guest satisfaction.
• Lead, train, coach, and develop concession supervisors and frontline staff.
• Ensure compliance with Levy, IU, and local health/safety standards.
• Monitor labor, food, and beverage costs to support budget and profitability.
• Collaborate with culinary and warehouse teams to maintain inventory levels and product availability.
• Maintain strong relationships with guests, clients, and university partners.
• Analyze operations and implement strategies to improve efficiency and revenue.
• Assist with hiring, onboarding, scheduling, and performance management of concessions staff.

Skills

Leadership

Team development

Inventory management

Labor planning

Financial accountability

Communication

Problem solving

Organizational skills

Education

Hospitality/Business/Sports Mgmt degree

Tools

Microsoft Office

Scheduling systems

POS systems

Job description

Levy Sector is seeking a Concessions Manager at Indiana University to oversee day-to-day concession operations across venues during athletic and special events. You will lead hourly and supervisory staff, partner closely with culinary, warehouse, and operations teams, and ensure exceptional guest service and financial performance.

The role requires 2–4 years in foodservice/concessions management, strong leadership, inventory and labor planning skills, and flexibility to work evenings/weekends