Concession Supervisor

asmglobal; Worcester (MA); On-site; USD 30,000 - 36,000; Part time

Job summary

Legends Global is seeking a Part Time Concessions Supervisor for the DCU Center in Worcester, MA. You will oversee 5–50 concession staff, manage stand operations, and ensure adherence to company policies during events.

Responsibilities include inventory verification, paperwork, problem solving with stand managers, and ensuring compliance with health, safety, and alcohol regulations. Strong teamwork and customer service are essential.

Qualifications

• Customer service experience in high-volume settings.
• Understanding of alcohol beverage laws and ServSafe basics.
• Accurate cash handling and end-of-day reconciliation.

Responsibilities

• Provide direction to 5-50 concession staff during events.
• Verify inventories prior to events in each stand.
• Complete administrative paperwork for events.
• Assist stand managers in solving problems.
• Ensure compliance with safety, sanitation, and liquor laws.

Skills

Customer service

Alcohol service knowledge

Cash handling

Teamwork

English literacy

Education

High School Diploma or GED

Job description

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for aPart TimeConcessionsSupervisor at the DCU Center in Worcester, Massachusetts 01608.

POSITIONSUMMARY:

Provide direction to 5-50concessionemployees; overseeall facets of stand operations and implementation of company policies during an event

POSITIONRESPONSIBILITIES:

• Verify inventories prior to an event in each stand in assigned area

• Complete administrative paperwork

• Assiststand managers in solving any problems

• Ensure each stand in assigned area complies with all company policies and procedures, safety, sanitation and liquor laws

• Ensure customer service, proper inventory control, cash control, food production, set up, clean up and compliance of all company rules and policies

• Work with stand managers to ensure compliance with all safety, sanitation and alcoholic beverage laws

• Ensure state and local health requirements are met for food handlers and alcoholic beverage servers

• Reports directly to Concessions Manager

• Assistswith opening, closing and employee check in duties

EQUIPMENT USED:

• Stoves/ovens

• Cold and hot beverage equipment

• Warmers

• Cash registers

• Kitchen utensils and small equipment

• Pretzel machines

• Grills

• Computers

• Two-way radios

SUPERVISORY RESPONSIBILITIES:

Providesdirectionsto a staff of5-50employeesincluding but not limited to warehouse, stand workers, and bartenders.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND /OR EXPERIENCE:

• High School Diploma or GED required

• Basic working knowledge of Concession/Cafeteria Operations

• Basic working knowledge of Cash Handling Procedures

• Must be ServSafe Certified

• Must have Alcohol Training Certification

SKILLS AND ABILITIES:

• Ability to interact with customers and coworkers to assure compliance with company servicestandards

• Ability to observe customers for determining whether service of alcohol is appropriate considering local ABC laws

• Ability to perform arithmetic operations involving all US monetary units (add, subtract, multiply, divide)

• Ability to work in a team environment

• Ability to work flexible hours including daytime, evening, weekends and holidays, as needed

• Must be able to read, write and speak English

• Must have professional appearance and attitude

• Must be at least 18 years old

PHYSICAL DEMANDS:

Mustbe capable of reaching, bending, stooping, wiping, pushing, and pulling. Must be able to lift and carry items weighing 10 – 30 pounds, occasionally up to 50 pounds, up and down stairs up to 400 feet about 4 times per shift.

HOURLY RATE: $22.00

NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee