Concession Supervisor

Legends; Worcester, Northern (MA, KY); Hybrid; USD 26,000 - 34,000; Part time

Job summary

Legends Global is seeking a part-time Concessions Supervisor at the DCU Center in Worcester, MA. The role directs 5–50 concession staff, oversees stand operations, and enforces company policies at events.

You will ensure safety, sanitation, and liquor regulations while maintaining quality customer service, inventory control, and cash handling. Must be 18+, with ServSafe and alcohol certifications, ready for flexible event hours.

Qualifications

• High School Diploma or GED required.
• ServSafe Certified and Alcohol Training Certification required.
• Basic knowledge of concession/cafeteria operations.
• Cash handling procedures knowledge.
• Must be at least 18 years old.

Responsibilities

• Direct and supervise 5–50 concession staff during events.
• Verify inventories and complete event paperwork.
• Ensure compliance with safety, sanitation, and liquor laws.
• Oversee customer service, inventory, and cash control.
• Assist with opening/closing and staff check-in duties.

Skills

Customer service

Teamwork

English fluency

Cash handling

Arithmetical accuracy

Stand operations

Education

High School Diploma or GED

ServSafe Certified

Alcohol Training Certification

Tools

Stoves/ovens

Cold and hot beverage equipment

Cash registers

Pretzel machines

Grills

Computers

Two-way radios

Job description

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for aPart TimeConcessionsSupervisorat the DCU Center in Worcester, Massachusetts 01608.

POSITION SUMMARY:

Provide direction to 5-50 concession employees; oversee all facets of stand operations and implementation of company policies during an event.

POSITION RESPONSIBILITIES:

• Verify inventories prior to an event in each stand in assigned area


• Complete administrative paperwork


• Assist stand managers in solving any problems


• Ensure each stand in assigned area complies with all company policies and procedures, safety, sanitation and liquor laws


• Ensure customer service, proper inventory control, cash control, food production, set up, clean up and compliance of all company rules and policies


• Work with stand managers to ensure compliance with safety, sanitation and alcoholic beverage laws


• Ensure state and local health requirements are met for food handlers and alcoholic beverage servers


• Reports directly to Concessions Manager


• Assists with opening, closing and employee check in duties

EQUIPMENT USED:

• Stoves/ovens


• Cold and hot beverage equipment


• Warmers


• Cash registers


• Kitchen utensils and small equipment


• Pretzel machines


• Grills


• Computers


• Two-way radios

SUPERVISORY RESPONSIBILITIES:

Provides directions to a staff of 5-50 employees including but not limited to warehouse, stand workers, and bartenders.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND /OR EXPERIENCE:

• High School Diploma or GED required


• Basic working knowledge of Concession/Cafeteria Operations


• Basic working knowledge of Cash Handling Procedures


• Must be ServSafe Certified


• Must have Alcohol Training Certification

SKILLS AND ABILITIES:

• Ability to interact with customers and coworkers to assure compliance with company service standards


• Ability to observe customers for determining whether service of alcohol is appropriate considering local ABC laws


• Ability to perform arithmetic operations involving all US monetary units (add, subtract, multiply, divide)


• Ability to work in a team environment


• Ability to work flexible hours including daytime, evening, weekends and holidays, as needed


• Must be able to read, write and speak English


• Must have professional appearance and attitude


• Must be at least 18 years old

PHYSICAL DEMANDS:

Must be capable of reaching, bending, stooping, wiping, pushing, and pulling. Must be able to lift and carry items weighing 10 – 30 pounds, occasionally up to 50 pounds, up and down stairs up to 400 feet about 4 times per shift.

HOURLY RATE:

$22.00

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.