Information Technology Specialist- Entry Level

Shrivers Compounding Pharmacy; Zanesville (OH); On-site; USD 19,286 - 27,552; Full time

Job summary

JobRx, Inc. in Ohio is seeking an IT Specialist – Entry Level to support and maintain computer systems, networks, and software. You will aid users, troubleshoot hardware/software issues, and help protect the organization’s IT infrastructure.

The role emphasizes technical support, system maintenance, network management, and security, with opportunities to grow through practical experience and potential certifications.

Qualifications

• High school diploma minimum; 2-year/4-year degree preferred.
• Professional certifications valued and can enhance prospects.

Responsibilities

• Provide technical assistance to employees and resolve hardware, software, and network issues.
• Install, configure, and update IT hardware, software, and network components.
• Monitor LANs/WANs, cloud networks, and servers for optimal performance.
• Implement security measures and manage user access.
• Maintain IT assets and document configurations.
• Onboard new users and provide end-user training.
• Create technical documentation for system procedures.
• Assist with disaster recovery and routine maintenance.

Skills

Technical support

Windows/Linux/macOS

Networking basics

Troubleshooting

IT security awareness

Education

High school diploma

Associate's or Bachelor's degree preferred

Master's degree optional

Job description

Overview

Job Title: IT Specialist - Entry Level

Pay Range: $16-18/hr

Department: Information Technology

Immediate Supervisor Title: IT Director

Responsibilities

Essential Job Responsibilities: The IT Specialist is responsible for installing and maintaining computer systems, networks, and software; providing technical support to users; troubleshooting and resolving hardware and software issues; and ensuring the security and integrity of an organization\'s IT infrastructure. Responsibilities often involve network management, system updates, data backups, user support, and implementing new technologies to improve efficiency and security.

Key Responsibilities include:

• Technical Support & Troubleshooting: Provide technical assistance to employees or customers and resolve issues with hardware, software, and network systems.
• System Maintenance: Install, configure, and update computer hardware, software, and network components.
• Network Management: Monitor, maintain, and manage local and wide-area networks (LANs/WANs), cloud networks, and servers to ensure optimal performance.
• Security: Implement security measures, manage user access, and ensure the privacy and security of networks and data.
• Hardware & Software Management: Manage IT assets, install software, and perform necessary maintenance to keep systems running smoothly.
• User Assistance & Training: Onboard new users, manage their access rights, and sometimes provide end-user training on new technology.
• Documentation: Create and maintain technical documentation for system configurations and procedures.
• Perform other duties as assigned by the governing body

Qualifications

Minimum Education and Experience Qualifications

• A high school diploma at a minimum, though a 2-year associate's degree or a 4-year bachelor's degree in fields like computer science or information technology is often preferred.
• Some senior roles may also require a master's degree. Additionally, practical experience, internships, and relevant professional certifications are highly valued and can enhance career prospects.

Performance Requirements

• Expertise in hardware, software, operating systems (Windows, macOS, Linux), and network infrastructure.
• Strong analytical and troubleshooting skills to identify and resolve technical issues effectively.
• Ability to explain technical issues clearly to non-technical users and document solutions.
• Good communication and people skills to work with frustrated users and provide support.
• Skills to manage multiple tasks, prioritize work, and ensure efficient IT operations.
• Familiarity with best practices for IT security, system maintenance, and disaster recovery.

Equal Opportunity Employer
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