Computer Refurbishment Technician

Goodwill Industries of Houston; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Goodwill Houston is seeking a Computer Works Technician to support and maintain retail computer systems in the Computer Works area. You will install and configure operating systems, upgrade hardware, troubleshoot issues, and ensure data safety for the stores.

The role requires a high school diploma (preferred), English communication, and preferably A+ certification with 2 years of related experience. You must have reliable transportation and be authorized to work in the United States.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, write, and communicate effectively in English to understand safety instructions, standard operating procedures, and workplace communications.
• Certification in Technology Repair (A+ Certification or equivalent) is preferred.
• Two (2) years of experience is preferred.
• Must have reliable transportation.
• Must be legally authorized to work in the United States without sponsorship for current or future employment. GWH does not offer visa sponsorship for employment purposes.

Responsibilities

• Evaluate donated computers and assess their value.
• Perform the refurbishment of computer equipment to restore units to like-new working conditions and/or appearance for the sales floor.
• Install an operating system on computers & configure it to CW standards.
• Perform minor upgrades as needed.
• Troubleshoot repairs, maintain, install, and perform testing activities on various computer equipment & peripherals.
• Warranty maintenance on machines bought from CW.
• Answer technical questions and provide customer support.
• Maintain workstation.
• Access the internet to obtain technical and component information (drivers & driver software).
• Package, price, and stock components and software for the stores.
• Perform other duties as directed by management to support evolving organizational needs.

Skills

English communication

Customer service

Education

High School Diploma

Job description

Goodwill Houston is seeking a Computer Works Technician to support and maintain retail computer systems in the Computer Works area. You will install and configure operating systems, upgrade hardware, troubleshoot issues, and ensure data safety for the stores.

The role requires a high school diploma (preferred), English communication, and preferably A+ certification with 2 years of related experience. You must have reliable transportation and be authorized to work in the United States.