Donated Computer Refurb Technician

Goodwill Houston; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Goodwill Houston is seeking a Computer Works Technician to support and maintain retail sales computer systems within the Donated Goods Program. You will install, diagnose, repair, maintain, and upgrade hardware while ensuring optimal performance and excellent customer service.

Responsibilities include troubleshooting, OS installation, minor upgrades, and assisting with pricing and stocking components to maximize store efficiency and training opportunities.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, write, and communicate effectively in English.
• Certification in Technology Repair (A+ Certification or equivalent) preferred.

Responsibilities

• Evaluate donated computers and assess their value.
• Refurbish computer equipment to restore units to like-new condition for the sales floor.
• Install an operating system on computers and configure to CW standards.
• Perform minor hardware upgrades as needed.
• Troubleshoot repairs, maintain, install, and test computer equipment and peripherals.
• Warranty maintenance on machines bought from CW.
• Assist customers with questions and provide support.
• Maintain workstation and stay up-to-date with software on PCs.
• Package, price, and stock components and software for the stores.

Skills

English proficiency

Customer service

Troubleshooting

Education

High school diploma or equivalent

Tools

A+ Certification

Job description

Goodwill Houston is seeking a Computer Works Technician to support and maintain retail sales computer systems within the Donated Goods Program. You will install, diagnose, repair, maintain, and upgrade hardware while ensuring optimal performance and excellent customer service.

Responsibilities include troubleshooting, OS installation, minor upgrades, and assisting with pricing and stocking components to maximize store efficiency and training opportunities.