Computer Labs Coordinator (Part-Time)

portlandcc; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Portland Community College is seeking a dedicated laboratory coordinator to organize and manage computer labs across campuses. You will supervise student workers, maintain equipment and software inventories, and ensure safe, efficient lab operations.

The role requires strong documentation, leadership, and cross-team collaboration, with responsibilities for scheduling, budgeting, and developing usage instructions for software and hardware.

Qualifications

• High school diploma or equivalent and two years of post-secondary education in a computer related discipline.
• Two years of experience supporting computer laboratory activities or administrative support in a customer service environment.
• Ability to clearly document proposals, changes and work accomplished to create a repeatable record.
• Experience as or ability to act as a technical lead, mentoring other team members.

Responsibilities

• Opens and closes the computer labs and ensures cleanliness, safety and security of the lab area.
• Reports maintenance problems as they occur.
• Establishes and enforces procedures for lab use and equipment utilization.
• Addresses problems with students who do not follow procedures or disrupt.
• Oversees student help, work-study and casual staff: hiring, training, scheduling, monitoring, and dismissal as appropriate.
• Manages the budget and maintains employee records for payroll purposes.
• Maintains and inventories computers, software, printers, equipment, materials, and supplies.
• Develops and maintains instructions for use of specific software.

Skills

Documentation

Self-directed learning

Technical leadership

Cross-team coordination

Education

High school diploma or equivalent + 2 years post-secondary in a computer field

Job description

Join our Team at Portland Community College

Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.

Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at [e-mail].

Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. With four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area, our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

Under the direction of management, responsible for organizing and coordinating project activities. Assists in planning, scheduling, controlling, and monitoring portfolio of projects. Assists in monitoring project scope, timeline, budget, and quality expectations. Assists in managing stakeholder relationships and project definitions and submissions. Assists in administering processes and associated software platform.

See the classification: https://www.pcc.edu/hr/employment/classified-jobs/complabscoord/

What You’ll Do and Who We Are Looking For

Typical Duties and Responsibilities

• Opens and closes the computer labs and provides for the general cleanliness, safety and security of the laboratory area.
• Reports maintenance problems as they occur.
• Establishes and enforces procedures for the use of the laboratory area and the use of equipment, supplies, materials, software, hardware and peripherals.
• Addresses problems with students who do not follow established procedures or exhibit disruptive behavior.
• Oversees the work of student help, work-study and casual employees to include hiring, training, scheduling, monitoring performance and dismissal as appropriate.
• Manages the budget and documents and maintains employee records for payroll purposes.
• Maintains and inventories computers, software, printers, equipment, materials, and supplies.
• Disposes of surplus equipment and software in accordance with established procedures.
• Performs minor maintenance and repair on equipment and maintains contact with appropriate vendors to coordinate repairs.
• Researches equipment needs and orders materials and supplies as necessary.
• Works with students individually and in groups to provide direct assistance in their access to computer technology; orients students to the laboratory and helps students who are learning to use specific software and hardware.
• Develops and maintains instructions for use of specific software.
• Troubleshoots and diagnoses problems with computer equipment.
• Provides students, staff, instructors and the public with information relating to the computer laboratory both over the phone and in person.
• Maintains records of activities undertaken in support of the computer lab.
• Develops and prepares reports from statistical database.
• Prepares flyers and organizes open houses to promote and market the computer labs.
• Prepares and conducts classroom presentations.
• Maintains web pages for computer labs.
• Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.

Qualifications, Skills, and Abilities

• Proven ability to clearly document proposals, changes, and work accomplished to create a repeatable record of work done, act as a paper trail for record-keeping, as well as complete and document ticket notes.
• Demonstrated ability to be self-directed in researching and taking on new technologies and best practices and implementing them.
• Experience as, or ability to act as, a technical lead including creating definition around broad requests and mentoring other team members in technical concepts.
• Proven ability to work with technical and non-technical teams and coordinate work across multiple groups, both internal and external.

Minimum Qualifications

• High school diploma or equivalent and two years of post-secondary education in a computer related discipline. Relevant experience may substitute for the post-secondary education on a year-for-year basis.
• Two years of experience supporting computer laboratory activities or administrative support experience that encompasses the training and directing of staff and coordination of facility coverage in a customer service environment.

Why You’ll Love Working Here

The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year ce