Computer Labs Coordinator (Part-Time)

Portland Community College; Portland (OR); On-site; USD 36,000 - 37,000; Part time

Benefits offered by this job

Comprehensive benefit package

Oregon PERS contribution

Tuition waiver for employee and depend

Paid time off

Job summary

Portland Community College seeks a part-time Lab Coordinator to organize and oversee computer labs. You will open/close labs, supervise student staff, manage equipment inventories and assist students with software and hardware access.

You will also handle records, prepare reports, and contribute to lab promotions and classroom presentations. Experience with documenting work and leading technical activities is desirable.

Qualifications

• Proven ability to clearly document proposals, changes, and work accomplished to create a repeatable record of work done.
• Demonstrated ability to be self-directed in researching and taking on new technologies and best practices and implementing them.
• Experience as, or ability to act as, a technical lead including defining broad requests and mentoring other team members in technical concepts.
• Proven ability to work with technical and non-technical teams and coordinate work across multiple groups, both internal and external.

Responsibilities

• Opens and closes the computer labs and ensures cleanliness, safety and security of the lab area; reports maintenance problems.
• Oversees the work of student help, work-study and casual employees, including hiring, training and scheduling; manages budget and records for payroll.
• Maintains and inventories computers, software, printers, equipment and supplies; disposes of surplus equipment per procedures.
• Performs minor maintenance and coordinates vendor repairs for equipment and software.
• Assists students individually or in groups with access to computer technology and guides use of software/hardware.
• Provides information to students, staff, instructors and the public about the computer lab over the phone or in person.
• Maintains activity records and prepares reports from a statistical database.
• Prepares flyers and organizes open houses to promote and market the computer labs.
• Prepares and conducts classroom presentations and maintains lab webpages.

Skills

Documentation

Self-directed learning

Technical lead

Cross-team coordination

Education

High school diploma or equivalent, plus 2 years post-secondary in computer-related field

Post-secondary education in computer-related discipline

Job description

Join our Team at Portland Community College

Please Note: PCC currently limits employment toindividuals residing in Oregon and Washington. Employment offersare contingent upon the ability to establish residence in Oregon orWashington.

Portland Community College will also ensure that applicantsrequiring reasonable accommodation for the hiring process areprovided for. If reasonable accommodation is needed, please contactthe PCC Talent Acquisition Team at [e-mail].

Portland Community College is the largest post-secondaryinstitution in Oregon and 19th largest in the nation, servingapproximately 80,000 full- and part-time students. With fourcomprehensive campuses, five workforce training and educationcenters, and 200 community locations in the Portland metropolitanarea, our unique role is to make high-quality education accessibleto everyone, creating opportunities for our students andcontributing to the economic development of our community.

Under the direction of management, responsible for organizing andcoordinating project activities. Assists in planning, scheduling,controlling, and monitoring portfolio of projects. Assists inmonitoring project scope, timeline, budget, and qualityexpectations. Assists in managing stakeholder relationships andproject definitions and submissions. Assists in administeringprocesses and associated software platform.

See the classification: https://www.pcc.edu/hr/employment/classified-jobs/complabscoord/

What You'll Do and Who We Are Looking For

Typical Duties and Responsibilities

• Opens and closes the computer labs and provides for thegeneral cleanliness, safety and security of the laboratory area.Reports maintenance problems as they occur. Establishes andenforces procedures for the use of the laboratory area and the useof equipment, supplies, materials, software, hardware andperipherals. Addresses problems with students who do not followestablished procedures or exhibit disruptive behavior.
• Oversees the work of student help, work-study and casualemployees to include hiring, training, scheduling, monitoringperformance and dismissal as appropriate. Manages the budget anddocuments and maintains employee records for payrollpurposes.
• Maintains and inventories computers, software, printers,equipment, materials, and supplies. Disposes of surplus equipmentand software in accordance with established procedures.
• Performs minor maintenance and repair on equipment andmaintains contact with appropriate vendors to coordinates repairs.Researches equipment needs and orders materials and supplies asnecessary.
• Works with students individually and in groups to providedirect assistance in their access to computer technology; orientsstudents to the laboratory and helps students who are learning touse specific software and hardware. Develops and maintainsinstructions for use of specific software. Troubleshoots anddiagnoses problems with computer equipment.
• Provides students, staff, instructors and the public withinformation relating to the computer laboratory both over the phoneand in person.
• Maintains records of activities undertaken in support of thecomputer lab. Develops and prepares reports from statisticaldatabase.
• Prepares flyers and organizes open houses to promote andmarket the computer labs.
• Prepares and conducts classroom presentations. Maintains webpages for computer labs.
• Positions in this classification may perform all or some ofthe responsibilities above and all positions perform other relatedduties as assigned.

These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

• Proven ability to clearly document proposals, changes, andwork accomplished to create a repeatable record of work done, actas a paper trail for record-keeping, as well as complete anddocument ticket notes.
• Demonstrated ability to be self-directed in researching andtaking on new technologies and best practices and implementingthem.
• Experience as, or ability to act as, a technical leadincluding creating definition around broad requests and mentoringother team members in technical concepts.
• Proven ability to to work with technical and non-technicalteams and coordinate work across multiple groups, both internal andexternal.

Minimum Qualifications

• High school diploma or equivalent and two years ofpost-secondary education in a computer related discipline. Relevantexperience may substitute for the post-secondary education on ayear-for year basis.
• Two years of experience supporting computer laboratoryactivities or administrative support experience that encompassesthe training and directing of staff and coordination of facilitycoverage in a customer service environment.

Why You'll Love Working Here

The PCC district encompasses a 1,500-square-mile area in northwestOregon and offers two-year degrees, one-year certificate programs,short-term training, alternative education, pre-college courses andlife-long learning. As part of our College community, you’llenjoy:

• A collaborative and inspiring campus community
• Opportunities for learning and professional development

Portland Community College embraces equity and inclusion as apriority. We are committed to building a community with a varietyof backgrounds, skills, views, and life experiences. The more wevalue equity and inclusion, the more we will add value to the workwe do and how we serve our students, engage with each other, andthe Oregon Community that we serve. Creating a culture that honorsequity and inclusion is our objective and the smart pathforward.

Position Grade

Classified 18 (H)

Employment Type

Part time

Total Rewards Package / What We Offer

There is never a dull moment at PCC. We offer more than just a competitive salary. When you join our team at PCC you'll also enjoy:

• Comprehensive benefit package
• Oregon PERS contribution
• Tax deferred annuity program and a deferred compensationprogram
• Tuition waiver for you, your spouse/domestic partner, anddependent children under 24 years of age, as well as partialtuition reimbursement for full-time employees at other accreditedinstitutions
• Free access to the sport centers / campus gymnasiums, performingarts, and cultural events
• Paid Leave (Pro-rated by FTE for Part-Time Employees) reference Classified Agreement
• o Starts at 8 hours of vacation leave per month (additionalvacation hours with years of service)
• o 1 day of sick leave per month
• o 12 paid holidays
• o PCC Winter Break (when College is Closed)
• o 24 hours of personal leave per year

More detailed information on the benefits plans, who is eligible,and how to enroll or make changes can be found at pcc.edu/hr/benefits . Pleaseemail [e-mail] if you haveany questions.

How We Determine Initial Salary Placement

The initial salary placement typically is between the minimum$26.40/ hourly to the range midpoint $27.20/hourly. Placement willgenerally not exceed the mid-point, based on qualifications,experience, and internal equity.

Oregon Veterans' Preference in Public Employment

Portland Community College complies with the Oregon Veterans'Preference in Public Employment law which provides qualifyingveterans and disabled veterans with preference in employment.

You will be given instructions during the application process toclaim Veterans' Preference in the recruitment of this position, andto provide the documents required for verification of eligibility.Please do not send your documentation to the hiring managerdirectly. For verification of eligibility, please submit thefollowing documentation:

• Veterans: DD214
• Disabled Veterans: DD214 and Letter from the Departmentof VA

Notice of the Availability of the Annual Security Report

Pursuant to the Jeanne Clery Disclosure of Campus Security Policyand Campus Crime Statistics Act (Clery Act), you may view PortlandCommunity College’s (PCC) most recent Annual Security Report (ASR)on the Department of Public Safety website. The ASRcontains current security and safety-related policy disclosurestatements, emergency preparedness and evacuation information,crime prevention and sexual assault prevention information andresources, and drug and alcohol prevention programming. The ASRalso contains crime statistics for Clery Act crimes which occurredon PCC properties for the last three calendar years. Paper copiesof the ASR are available upon request at all Department of Public Safety offices.

PCC Employment Offers are Contingent Upon the SuccessfulCompletion of a Criminal Background Check

Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.

Contact PCC at [e-mail] if you have questions