Computer Field Tech Position- Lafayette

BC Tech Pro; Lafayette (IN); On-site; USD 16,000 - 20,000; Full time

Job summary

BC Tech Pro is seeking a Computer Field Technician to perform hardware repairs and installations on Dell and Lenovo laptops and desktops. You must have prior hands-on hardware experience.

Onboarding includes certification in Dell and Lenovo, with all training provided at no cost. The role is a 1099 contract with pay by ticket, typically 2–5 tickets per day, and weekly pay on Fridays.

Qualifications

• Must have prior experience with laptop and desktop hardware.
• Experience performing warranty service repairs on Dell/Lenovo.
• Ability to log into a portal and coordinate with customers.
• Onboarding includes certification in Dell and Lenovo, with training provided at no cost.

Responsibilities

• Perform hardware repairs and installations on Dell/Lenovo laptops and desktops.
• Complete hardware part replacements for warranty services.
• Log into the tech portal, map out calls, and schedule onsite visits.
• Communicate with customers to confirm service windows and coordinate onsite visits.

Skills

Laptop/Desktop hardware repair

Dell hardware

Lenovo hardware

Warranty service

Job description

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.


• You will be completing hardware part replacements for Dell and Lenovo warranty services.


• Pay period -every Friday after the first week of completing tickets.


• You must have a reliable form of transportation to run these calls.


• You must have access to a computer and the internet to log onto your portal.


• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.


• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.


• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.