Computer Field Tech Position- Baton Rouge LA

BC Tech Pro; Baton Rouge (LA); On-site; USD 16,000 - 36,000; Full time

Job summary

BC Tech Pro in Baton Rouge, LA seeks a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. The role requires prior hardware experience and includes on-the-job Dell and Lenovo certifications.

As a 1099 contract position, you will handle warranty parts, coordinate onsite visits with customers, and log ticket updates in the portal. Parts are provided by manufacturers and shipped to you as needed.

Qualifications

• Experience with laptop and desktop hardware repairs.
• Ability to install hardware components and perform warranty servicing.
• Must complete Dell and Lenovo certifications during onboarding.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Complete tickets and log into portal by 9 am to accept and update status.
• Coordinate with customers to schedule onsite visits.
• Handle parts pickups and returns via FedEx shipments.

Skills

Laptop hardware

Desktop hardware

Hardware repair

Tools

Dell certifications

Lenovo certifications

Job description

Computer Field Tech Position- Baton Rouge LA

Job Description
This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.You must have prior experience with laptop and desktop hardware.
As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.


• You will be completing hardware part replacements for Dell and Lenovo warranty services.


• Pay period -every Friday after the first week of completing tickets.


• You must have a reliable form of transportation to run these calls.


• You must have access to a computer and the internet to log onto your portal.


• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.


• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.


• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.