Computer Field Tech Position- Athens GA

BC Tech Pro; Athens (GA); On-site; USD 18,000 - 46,000; Full time

Job summary

BC Tech Pro seeks a Computer Field Technician in the Athens, GA area. You will perform hardware repairs and installations on laptop and desktop units, with prior hardware experience required. Dell and Lenovo certifications are provided free during onboarding.

This 1099 contract role pays $35 per ticket, with 2–5 calls per day. You’ll handle warranty service repairs, coordinate on-site visits, and manage parts logistics (FedEx pickups and returns) while maintaining portal access and timely

Qualifications

• Experience with laptop and desktop hardware.
• Must have reliable transportation.
• Access to a computer and the internet to log onto your portal.
• Be able to log into your tech portal by 9 am to accept, code and map calls.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Log tickets and update status; plan on-site visits with customers.
• Parts are provided by manufacturers; pick-up at FedEx and return removed parts as directed.

Skills

Laptop hardware

Desktop hardware

Job description

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.


• You will be completing hardware part replacements for Dell and Lenovo warranty services.


• Pay period -every Friday after the first week of completing tickets.


• You must have a reliable form of transportation to run these calls.


• You must have access to a computer and the internet to log onto your portal.


• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.


• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.


• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.