Computer Field Tech Position- Columbus OH

BC Tech Pro; Columbus (OH); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Dell/Lenovo certifications provided

Job summary

BC Tech Pro is seeking a Computer Field Technician to service laptops and desktops in Columbus, OH. You will perform hardware repairs and installations on Dell and Lenovo devices and handle warranty parts replacements.

Onboarding includes Dell and Lenovo certifications provided at no cost. The contract position pays per ticket with weekly payouts, and reliable transportation and access to a computer and internet are required to log into the portal and manage calls.

Qualifications

• Experience with laptop hardware repairs and desktop hardware repairs.
• Ability to perform on-site hardware replacements and installations.
• Comfort with warranty service procedures for Dell and Lenovo.

Responsibilities

• Perform hardware repairs and installations on Dell and Lenovo laptops/desktops.
• Complete warranty parts replacements for Dell and Lenovo devices.
• Log into technician portal daily, accept tickets, update status and map calls by 9 am.
• Coordinate with customers to schedule onsite visits.
• Parts are provided by manufacturers; follow shipping/return processes.

Skills

Laptop hardware

Desktop hardware

Hardware repair

Warranty repair

Tools

Dell warranty process

Lenovo warranty process

Job description

Computer Field Tech Position- Columbus OH

• Columbus, OH

Job Description

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.