Automated Examination Systems Specialist (AESS / RGS / AIMS-ACE Coordinator)

Internal Revenue Service; Austin (TX); Remote; USD 63,000 - 82,000; Full time

Job summary

The Internal Revenue Service in the United States is seeking an Automated Examination Systems Specialist (AESS / RGS / AIMS-ACE Coordinator) to support the Refundable Credits Examination Operation. The role emphasizes coordinating with management and IT systems to ensure timely, accurate listings and reporting.

Responsibilities include developing ad hoc reports, identifying system errors, and assisting with training for AIMS, CEAS, RGS, and related tools.

Qualifications

• A college or university degree from an accredited institution.
• Evidence of foreign credential equivalency may be required.
• Familiarity with credential evaluation services (NACES/AICE) is helpful.

Responsibilities

• Works with management and users to determine information and data needed for operational activities.
• Coordinate with MITS or HQ for information, technical assistance, or timeframes.
• Advises management on problems impacting employees, processes, and program goals.
• Creates reports to track inventory and establish priorities (statutes, case assignment sorts, overage, rejects).
• Identifies error trends and assists with training for AIMS, CEAS, RGS and related systems.
• Reviews IRM and operation listings to improve efficiency and effectiveness.

Skills

Data reporting

Inventory management

Cross-functional collaboration

Education

Bachelor's degree

Tools

SSIVL

RGS

CEAS

A-CIS

CACS-G

GII

Job description

Automated Examination Systems Specialist (AESS / RGS / AIMS-ACE Coordinator)

• Schedule: Tour of Duty: Day Shift, Monday-Friday, hours between 6:00am-6:00pm, 40 hours per week.

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS-RICS-Refundable Credits Examination Operation. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Works with management and users to determine information and data needed for operational activities.

The result may require coordination with Management Information Technology System (MITS) or Headquarters for additional information, technical assistance, work scheduling, or timeframes for systemic resolution. Advises management on problems that impact employees, work processes, and/or program goals. Responsibilities include ensuring that all appropriate listings (RGS reject and/or AIMS listings) are timely researched and resolved.

Provides management feedback on untimely listings and resolution. Creates reports that assist managers and users to track inventory and establish priorities. Inventory reports could include statutes, case assignment sorts, overage, and rejects.

The incumbent has the knowledge of the work processes and systems (i.e., Statistical Sample Inventory Validation Listing (SSIVL), RGS, Correspondence Examination Automated System (CEAS), AIMS-Centralized Inventory System (A-CIS), CACS-G (Computer-Assistant System for Government), Generalized Integrated Data Retrieval Interface (GII) to determine the nature of the workload to develop ad hoc reports).

Identifies error trends and barriers in AIMS, CEAS, CACS G, and/or RGS and similar inventory systems that require training and/or guidance. Identifies and assists with the development of basic and refresher training for the AIMS, CEAS, RGS, and/or RGS Batch processing. Reviews and assists with the Internal Revenue Manual (IRM) and Operation Manager directed listings to improve the effectiveness and efficiency of the Operation.

Examples include Reject Registers, Error Registers, AIMS Monthly Correction & Deletion Records, SSIVL, Unpostables, Unassessed Closure Listing, PDC Recall Listings, Error Reports, and/or Unverified Assessment Listings. STANDARD POSITION DESCRIPTIONS (SPD): PD95828 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $63457 – $82499/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-01.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.