Compliance Tech Support Analyst - Archiving & Email

Eneric Petroleum Corp.; Fairfield (IA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare package

Paid holidays

401K matching

Paid time off

Job summary

Cambridge is seeking a Compliance Communications Analyst to support financial professionals with archiving, encrypted email, and provisioning. You will work with external vendors, run reports, and help ensure confidentiality and policy adherence across communications.

A customer-first mindset and strong technical troubleshooting are essential. You will collaborate with teams to maintain documentation and train staff, while building positive relationships with financial professionals and adhering

Qualifications

• Customer-first mindset and empathetic customer service approach required.
• Strong verbal communication for internal and external customers.
• Analytical skills for data and compliance reporting.
• Familiarity with common compliance and email/archive tools is a plus.

Responsibilities

• Provide tech support for archiving, encrypted email, and social media provisioning.
• Set up new user access in supervisory review systems.
• Run reports and analyze data in compliance software.
• Collaborate with vendors to resolve issues quickly.
• Educate professionals on confidentiality when sending client information.

Skills

Customer-first mindset

Strong verbal communication

Empathetic approach

Analytical skills

Tools

Microsoft Copilot

Excel

Outlook

Gmail

Smarsh

Redtail

Job description

Cambridge is seeking a Compliance Communications Analyst to support financial professionals with archiving, encrypted email, and provisioning. You will work with external vendors, run reports, and help ensure confidentiality and policy adherence across communications.

A customer-first mindset and strong technical troubleshooting are essential. You will collaborate with teams to maintain documentation and train staff, while building positive relationships with financial professionals and adhering