Compliance Tech & Communications Specialist

EPC Eneric Petroleum Corp.; Fairfield (IA); Presencial; USD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Premium benefits package

Vacation/Sick time

401K with company match

Eleven paid holidays

Descripción de la vacante

Cambridge is seeking a Compliance Communications Analyst to support financial professionals with archiving, encrypted email, and social media provisioning. You will partner with vendors to resolve issues quickly and ensure confidentiality.

In this role you’ll analyze data in compliance software, set up user access, and train colleagues. Strong tech skills and a customer-first mindset are essential to deliver excellent service.

Formación

• Two or more years of related experience, education, and/or training.
• A customer‑first mindset, with an empathetic and kind approach to helping others.
• Technical troubleshooting skills, including resolving access issues such as password resets.
• Comfort navigating and working in spreadsheets.
• Familiarity with Microsoft Copilot, Excel, Outlook, Gmail, Smarsh, and Redtail.
• Strong verbal communication skills.
• A resourceful, curious approach—you learn quickly and know how to find the right resources and ask the right questions.

Responsabilidades

• Provide support for archiving, encrypted email, and social media provisioning.
• Set up new user access for supervisory email review systems.
• Run reports and analyze data in compliance software.
• Collaborate with vendors to troubleshoot and resolve issues.
• Educate professionals on email confidentiality when handling client data.
• Ensure users follow applicable policies and procedures.
• Provide compliance-related support, track issues, and follow up.
• Communicate with customers and supply information as requested by management.
• Build relationships with financial professionals and model Cambridge values.
• Organize departmental information using spreadsheets, databases, and SOPs.
• Identify opportunities to improve processes and efficiency.
• Mentor teammates through training and coaching.
• Maintain up-to-date knowledge of compliance topics and procedures.
• Cross-train in other department duties.

Conocimientos

Customer-first mindset

Technical troubleshooting

Verbal communication

Spreadsheet proficiency

Curiosity

Educación

Experience-based qualification

Herramientas

Microsoft Copilot

Excel

Outlook

Gmail

Smarsh

Redtail

Descripción del empleo

Cambridge is seeking a Compliance Communications Analyst to support financial professionals with archiving, encrypted email, and social media provisioning. You will partner with vendors to resolve issues quickly and ensure confidentiality.

In this role you’ll analyze data in compliance software, set up user access, and train colleagues. Strong tech skills and a customer-first mindset are essential to deliver excellent service.