Compliance Processor, Property Tax

DMA - DuCharme, McMillen & Associates, Inc.; Indianapolis (IN); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

ESOP eligibility

Paid parental leave

Great Place to Work certification

Generous time off

Day-one benefits eligibility

Employee benefits plans

Job summary

DMA - DuCharme, McMillen & Associates, Inc. is seeking a Compliance Processor to support the department by handling property tax notices, payments, and related data entry.

This role emphasizes accuracy, timeliness, and collaboration within an employee-owned culture. You will work with PTMS, OneSource, and internal systems, prepare funding requests, reconcile client accounts, and assist with extensions and inquiries.

Qualifications

• High School diploma or equivalent required.
• 1-3 years office or administrative experience preferred.
• Intermediate level knowledge of Excel and MS Word.
• Familiarity with database entry with high level of attention to detail and accuracy
• Strong verbal and written communication skills; ability to multi-task
• Organization and the ability to excel in a fast-paced environment

Responsibilities

• Enter property tax notices into PTMS, OneSource, and DMA’s PTCA system.
• Prepare tax payments for client liabilities by due date.
• Review reports for missing bills and research items not received.
• Preparation of exception reports.
• Contact taxing authorities to request information.
• Prepare funding requests to send to the client in order to receive funds for timely payments.
• Ensure all applicable tax bills and remittances are processed, printed, matched, scanned, and mailed in a timely manner.
• Prepare client bank reconciliations to determine any discrepancies and make calls on any checks outstanding for more than 60 days.
• Breaking out and renaming of scanned documents to be placed in client folders that will be uploaded to DMA’s web portal.
• Log certified numbers into PTCA for tax bills.
• Assist team members in addressing client inquiries.
• Assist with filing of extension requests and updating PTCA accordingly.
• Assist Property Tax Assistants during heavy filing deadlines including creating and sealing mailers, and copying/scanning returns, renditions, work papers, etc.
• Perform other duties as assigned.

Skills

Office administration

Excel

MS Word

Attention to detail

Communication skills

Multi-tasking

Organization

Education

High School diploma or equivalent

1-3 years office or administrative experience

Tools

Database entry

Job description

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:

• 2026 Great Places to Work Certified
• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans, eligibility begins on day one of employment
• Culturally focused on work/life balance, and the overall wellness of our employees

Position Summary

The Compliance Processor provides general support to the department by communicating with taxing jurisdictions, preparing tax payments, and other timely completion of all assigned work in the personal property compliance process.

Essential Duties And Responsibilities

• Perform property tax notice and bill entry into PTMS, OneSource, and DMA’s internal software PTCA
• Prepare tax payments on behalf of clients for jurisdictional liabilities by assigned due date
• Review the missing bills and notices reports and research items not received
• Preparation of exception reports
• Contact taxing authorities to request information
• Prepare funding requests to send to the client in order to receive funds for timely payments
• Ensure all applicable tax bills and remittances are processed, printed, matched, scanned, and mailed in a timely manner
• Prepare client bank reconciliations to determine any discrepancies and make calls on any checks outstanding for more than 60 days
• Breaking out and renaming of scanned documents to be placed in client folders that will be uploaded to DMA’s web portal
• Log certified numbers into PTCA for tax bills
• Assist team members in addressing client inquires
• Assist with filing of extension requests and updating PTCA accordingly
• Assist Property Tax Assistants during heavy filing deadlines including creating and sealing mailers, and copying/scanning returns, renditions, work papers, etc.
• Perform other duties as assigned

Education And Qualifications

• High School diploma or equivalent required
• 1-3 years office or administrative experience preferred
• Intermediate level knowledge of Excel and MS Word
• Familiarity with database entry with high level of attention to detail and accuracy
• Strong verbal and written communication skills; ability to multi-task
• Organization and the ability to excel in a fast-paced environment

Work Environment & Physical Requirements

• Work Schedule: Regular, 40 hours/week
• Physical Activity:
  • Prolonged periods of sitting and computer use
  • Ability to hear, understand, and distinguish speech and sounds
  • Frequent repetitive motions with hands

The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.

It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at [e-mail] or 800-309-2110 and choosing selection 6.