Compliance Operations Lead: Process & Automation

Reach Financial LLC; New York (NY); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Disability (short-term, long-term), E"

Spending Accounts (Transit/Parking, M"

Job summary

Reach Financial LLC is seeking a Compliance Operations Manager in New York to lead project management across compliance workstreams and drive structured processes in a fast-paced FinTech environment.

You will own remediation tracking, build audit-readiness infrastructure, and collaborate with business, product, and operations teams to ensure timely regulatory compliance. Strong PM and operations background with exposure to audits is essential.

Qualifications

• 3–5 years of experience in operations, project management, or a related field; experience in compliance, legal, or financial services is a plus.
• Demonstrated ability to lead projects end-to-end, manage competing priorities, and deliver results under deadlines.
• Strong organizational skills with a keen eye for process gaps and a natural instinct for building systems and structure.
• Familiarity with compliance concepts, regulatory frameworks, or audit processes — either through direct experience or adjacent roles.
• Proficiency with productivity and project management tools.
• Excellent written and verbal communication skills; able to distill complex information clearly for different audiences.
• Collaborative mindset with the ability to build relationships and influence without direct authority.
• Self-starter who is comfortable operating in an ambiguous, fast-paced environment and can create clarity where it doesn't yet exist.

Responsibilities

• Lead project management for compliance workstreams, maintaining timelines, tracking deliverables, and keeping stakeholders informed and aligned.
• Own and drive compliance process improvement initiatives, identifying operational gaps and implementing scalable solutions across the compliance function.
• Own issue and remediation tracking across the compliance function — maintaining an accurate, up-to-date view of open findings, corrective action plans, and remediation commitments, and driving items through to resolution.
• Build and maintain audit-readiness infrastructure, including documentation libraries, evidence repositories, and preparation protocols for regulatory examinations and third-party audits.
• Identify and implement automation opportunities, including the use of AI tools, to reduce manual effort and improve consistency across compliance workflows.
• Develop and maintain internal compliance procedures, playbooks, and operational documentation to support a growing team.
• Coordinate cross-functional dependencies with business, product, and operations teams to ensure compliance requirements are met on time.
• Own reporting cycles by gathering data, managing trackers, and preparing materials for senior management and stakeholders.

Skills

Project management

Operations management

Compliance knowledge

Stakeholder communication

Process improvement

Automation

Audit readiness

Cross-functional collaboration

Data reporting

Tools

Microsoft Office Suite

Project trackers

Workflow automation tools

Job description

Reach Financial LLC is seeking a Compliance Operations Manager in New York to lead project management across compliance workstreams and drive structured processes in a fast-paced FinTech environment.

You will own remediation tracking, build audit-readiness infrastructure, and collaborate with business, product, and operations teams to ensure timely regulatory compliance. Strong PM and operations background with exposure to audits is essential.