Compliance Operations Lead — Process & Automation

Reach Financial, LLC; New York (NY); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Disability (short-term, long-term)

Employee Assistance Program

Spending Accounts (Transit/Parking, M

Job summary

Reach Financial, LLC is seeking a Compliance Operations Manager in New York to build and optimize the compliance program. You will lead cross-functional initiatives, manage timelines, and drive remediation and audit-readiness across the organization.

The role emphasizes process improvement, scalable solutions, and the potential to grow into people management as the team expands in a fast-paced fintech environment.

Qualifications

• 3-5 years of experience in operations, project management, or a related field.
• Demonstrated ability to lead projects end-to-end and deliver results under deadlines.
• Strong organizational skills with a keen eye for process gaps and building systems.
• Familiarity with compliance concepts, regulatory frameworks, or audit processes.
• Proficiency with productivity and project management tools.
• Excellent written and verbal communication skills; ability to distill complex information clearly.
• Collaborative mindset with the ability to influence without direct authority.

Responsibilities

• Lead project management for compliance workstreams, maintaining timelines, tracking deliverables, and keeping stakeholders informed and aligned.
• Own and drive compliance process improvement initiatives, identifying operational gaps and implementing scalable solutions across the compliance function.
• Own issue and remediation tracking across the compliance function - maintaining an accurate, up-to-date view of open findings, corrective action plans, and remediation commitments, and driving items through to resolution.
• Build and maintain audit-readiness infrastructure, including documentation libraries, evidence repositories, and preparation protocols for regulatory examinations and third-party audits.
• Identify and implement automation opportunities, including the use of AI tools, to reduce manual effort and improve consistency across compliance workflows.
• Develop and maintain internal compliance procedures, playbooks, and operational documentation to support a growing team.
• Coordinate cross-functional dependencies with business, product, and operations teams to ensure compliance requirements are met on time.
• Own reporting cycles by gathering data, managing trackers, and preparing materials for senior management and stakeholders.

Skills

Project management

Organizational skills

Written and verbal communication

Cross-functional collaboration

Ambiguity management

Tools

Microsoft Office Suite

Project trackers

Workflow/automation tools

Job description

Reach Financial, LLC is seeking a Compliance Operations Manager in New York to build and optimize the compliance program. You will lead cross-functional initiatives, manage timelines, and drive remediation and audit-readiness across the organization.

The role emphasizes process improvement, scalable solutions, and the potential to grow into people management as the team expands in a fast-paced fintech environment.