COMPLIANCE OFFICER, LEAD GOVERNANCE — ENTERPRISE FREIGHT

Circle Logistics, Inc; Fort Wayne (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Circle Logistics, Inc is seeking a governance-focused professional to own lead lifecycle management, define stage definitions, monitor velocity and maintain data integrity.

You will write and enforce engagement rules, maintain corporate structure mappings, and drive data quality across our operations. Strong decision-making and communication skills are essential.

Qualifications

• Five years of freight brokerage experience, required.
• Experience in lead or account governance for large enterprise clients.
• Strong understanding of shipper relationships and account management.

Responsibilities

• Govern lead lifecycle: write and enforce engagement rules.
• Maintain parent-child hierarchy mapping to account ownership.
• Establish data integrity standards and conduct recurring audits.
• Resolve ownership conflicts and enforce the governance rulebook.

Skills

Lead governance experience

Shipppper relationships

Job description

We are a leading freight brokerage firm dedicated to providing exceptional service and innovative solutions to our clients. Our mission is to streamline logistics and enhance supply chain efficiency while fostering a culture of collaboration, integrity, and continuous improvement.

About the Role

You will own the governance of lead lifecycle management, ensuring that leads are properly managed and routed within our system. Your role will involve defining clear stage definitions, monitoring lead velocity, and maintaining data integrity across our operations.

Responsibilities

• Lead lifecycle governance: Write and enforce rules of engagement for lead management.
• Parent-child hierarchy management: Maintain corporate structure mapping to account ownership.
• Data integrity: Own standards for customer master data and conduct recurring audits.
• Adjudication and enforcement: Resolve ownership conflicts and maintain the rulebook.

Qualifications

• Five years of freight brokerage experience, required.

Required Skills

• Experience in lead or account governance at a company selling into large enterprises.
• Strong understanding of shipper relationships and account management.

Preferred Skills

• Experience with named account rules, territory disputes, and routing logic.
• Ability to think in process first, tooling second.
• Comfortable making decisions and communicating them effectively.

Pay range and compensation package

$90,000–$120,000 plus performance bonus, commensurate with experience.