LEAD LIFECYCLE MANAGER — ENTERPRISE FREIGHT

Circle Logistics, Inc; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Circle Logistics, Inc. seeks a Lead Governance Architect to design and enforce engagement rules for lead ownership and distribution across account managers and pods. You will arbitrate ownership conflicts and implement rules that prevent recurrences, shaping how opportunities are owned across teams.

You will monitor lead velocity, aging, and growth, and reclaim neglected accounts back into the pool, with HubSpot proficiency as a requirement and no need for admin certs.

Qualifications

• Experience in lead governance at a company selling into large enterprises.
• Ability to arbitrate ownership conflicts.

Responsibilities

• Write and enforce the rules of engagement for lead ownership and distribution.
• Adjudicate ownership conflicts between reps.
• Monitor lead velocity and aging.
• Manage lead growth, including sourcing rules and assignment logic.
• Reclaim neglected accounts back into the pool.

Skills

Strong judgment

Conflict arbitration

Tools

HubSpot

Job description

You are the referee, the auditor, and the architect of how leads move through our organization. You'll write and enforce the rules of engagement for lead ownership and distribution across account managers and pods - including the parent-child hierarchy logic that governs who owns what. When two reps claim the same opportunity, you adjudicate it, then write the rule so it never happens again. You'll monitor lead velocity and aging, spot-check rep behavior against pipeline reality, and flag the rep sitting on 30 untouched leads before it costs us a quarter. You'll manage lead growth: sourcing rules, assignment logic for new enterprise targets, and reclamation of neglected accounts back into the pool.

About the Role

You’ve done lead governance at a company that sells into large enterprises - named account rules, territory disputes, routing logic, hierarchy management. You’ve personally arbitrated ownership conflicts and had the standing to make the decision stick. You think in process first, tooling second: you can tell us the difference between a lead that’s stalled and a lead that’s dead, and what rule catches each. You’re comfortable telling a top producer no. HubSpot proficiency required. Admin certification not - we’re hiring judgment, not workflows.

Responsibilities

• Write and enforce the rules of engagement for lead ownership and distribution.
• Adjudicate ownership conflicts between reps.
• Monitor lead velocity and aging.
• Manage lead growth, including sourcing rules and assignment logic.
• Reclaim neglected accounts back into the pool.

Qualifications

• Experience in lead governance at a company selling into large enterprises.
• Ability to arbitrate ownership conflicts.

Required Skills

• Proficiency in HubSpot.
• Strong judgment and decision-making skills.

Preferred Skills

• Experience with named account rules and territory disputes.
• Understanding of routing logic and hierarchy management.

Pay range and compensation package

$90,000-$120,000 plus performance bonus, commensurate with experience.

Include one paragraph describing a lead ownership conflict you personally resolved - and the rule you wrote afterward.