LEAD LIFECYCLE MANAGER

Circle Logistics; Indiana (PA); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Circle Logistics in Fort Wayne, IN, is seeking a Lead Lifecycle Manager for Enterprise Freight. Hybrid work is considered. You will define and enforce lead ownership rules and ensure proper distribution across account managers and pods.

You will adjudicate conflicts, monitor lead velocity, and drive governance across the enterprise segment to keep opportunities moving and prevent leakage.

Qualifications

• Experience governing leads in enterprise sales or similar structures.
• Ability to arbitrate ownership conflicts and enforce rules.
• Comfort with process-first thinking over tooling-focused solutions.
• Strong judgment to tell top producers no when needed.

Responsibilities

• Own and enforce rules of engagement for lead ownership and distribution.
• Audit lead flow across managers and pods, resolving conflicts.
• Monitor lead velocity, aging, and pipeline reality, flag stale leads.
• Manage lead growth: sourcing rules, assignment logic for enterprise targets.
• Reclaim neglected accounts back into the active pool.

Skills

HubSpot proficiency

Lead governance

Tools

HubSpot

Job description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provideindustry-leading transportation solutionsthat keep America moving.

LEAD LIFECYCLE MANAGER — ENTERPRISE FREIGHT

Circle Logistics | Fort Wayne, IN (hybrid considered)

Circle Logistics is a national third-party logistics provider running enterprise freight relationships with Fortune 1000 shippers. Our accounts are structured as parent-child hierarchies — owning a parent company means owning every location underneath it. That structure only works if someone owns the rules. That's this job.

WHAT YOU'LL OWN

You are the referee, the auditor, and the architect of how leads move through our organization. You'll write and enforce the rules of engagement for lead ownership and distribution across account managers and pods — including the parent-child hierarchy logic that governs who owns what. When two reps claim the same opportunity, you adjudicate it, then write the rule so it never happens again. You'll monitor lead velocity and aging, spot-check rep behavior against pipeline reality, and flag the rep sitting on 30 untouched leads before it costs us a quarter. You'll manage lead growth: sourcing rules, assignment logic for new enterprise targets, and reclamation of neglected accounts back into the pool.

WHAT WE'RE LOOKING FOR

You've done lead governance at a company that sells into large enterprises — named account rules, territory disputes, routing logic, hierarchy management. You've personally arbitrated ownership conflicts and had the standing to make the decision stick. You think in process first, tooling second: you can tell us the difference between a lead that's stalled and a lead that's dead, and what rule catches each. You're comfortable telling a top producer no.

HubSpot proficiency required. Admin certification not — we're hiring judgment, not workflows.

WHAT THIS ROLE IS NOT

This is not a HubSpot administrator role, a marketing automation role, or a dashboard-building role. If your resume leads with integrations and certifications, this isn't the fit.

All your information will be kept confidential according to EEO guidelines.