Compliance Engineer Technician: PowerShell & DLP (Remote PR)

Relha LLC; Santa Isabel (PR); Hybrid; USD 65,000 - 90,000; Full time

Job summary

RTX in Santa Isabel, Puerto Rico, is seeking a Compliance Engineer Technician to deliver advanced incident support, troubleshoot complex issues, and develop PowerShell-based tooling for secure, compliant data protection. The role emphasizes collaboration across teams, strong documentation, and hands-on experience with MIP/AIP/UL, DLP, and Azure services.

The position requires a university degree or equivalent experience with 2+ years of troubleshooting, PowerShell scripting, Office 365,

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience.
• 2+ years of hands-on troubleshooting and desktop support or similar.
• 2+ years of experience with Windows PowerShell scripting.
• 2+ years of experience with Office 365.
• 2+ years of experience with Service Now.
• 2+ years of experience handling task tickets.
• Experience with data classification and protection as well as networking

Responsibilities

• Level 2 to Level 4 incident support and leadership incident support associated with compliance labeling and O365 governance.
• Update knowledge base articles and other documentation regarding labeling best practices, and RTX proprietary tools created to leverage Unified Labeling.
• Troubleshoot Unified Labeling clients, and tools leveraging Unified Labeling.
• Use PowerShell scripts to troubleshoot issues pertaining to MIP/AIP/UL.
• Work with QA to ensure testing accurately measure the capabilities of products and services leveraging MIP/AIP/UL, Microsoft DLP, and O365 governance services.
• Attending vendor meetings to support MIP/AIP/UL and the services and products that utilize it.
• Track short and long term issues related to MIP/AIP/UL and related governance services.
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Skills

PowerShell scripting

Office 365

ServiceNow

Data classification & protection

Azure Active Directory

Networking fundamentals

Education

University Degree or equivalent experience

Tools

AvePoint Compliance Guardian

GCCH environment

Azure environment

Job description

RTX in Santa Isabel, Puerto Rico, is seeking a Compliance Engineer Technician to deliver advanced incident support, troubleshoot complex issues, and develop PowerShell-based tooling for secure, compliant data protection. The role emphasizes collaboration across teams, strong documentation, and hands-on experience with MIP/AIP/UL, DLP, and Azure services.

The position requires a university degree or equivalent experience with 2+ years of troubleshooting, PowerShell scripting, Office 365,