Complex Care Throughput Coordinator

HCA Healthcare; Nashville (TN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, prescription drug, dental, &视

401(k) with match

Tuition assistance

Fertility and family building benefits

Life and disability insurance

Job summary

HCA Healthcare is seeking a Market Complex Care Coordinator to support high-risk and medically complex patients across the New Hampshire market. The role emphasizes urgent care coordination, safe discharge planning, and collaboration with multidisciplinary teams to improve throughput and reduce length of stay.

The position requires up to 75% travel to market hospitals, with a focus on emergency department throughput and seamless transitions of care.

Qualifications

• Associate Degree in Nursing (ADN) or
• Bachelor’s Degree in Social Work (BSW) or
• Master’s Degree in Social Work, Healthcare Administration, Public Health, or other healthcare-related field
• Two (2) years of case management experience in an acute care, ED, care coordination, utilization management, social work, or population health setting
• Currently licensed as a Registered Nurse (RN) in New Hampshire or applicable social work licensure

Responsibilities

• Coordinates care for medically complex, chronically ill, and socially vulnerable patients in ED and inpatient environments.
• Facilitates patient throughput with focus on quality outcomes, efficiency, and safe care transitions.
• Collaborates with physicians, nursing, case management, social work, and ancillary departments to support progression and discharge planning.
• Makes referrals to payer programs, disease management programs, community agencies, and other resources.
• Documents care coordination interventions, discharge plans, and case management activities.
• Identifies barriers contributing to extended length of stay, ED boarding, and delayed discharges.

Skills

Case management

Care coordination

Team collaboration

Communication

Education

Associate Degree in Nursing (ADN)

Bachelor’s Degree in Social Work (BSW)

Master’s Degree in Social Work / Healthcare Administration / Public Health

Job description

HCA Healthcare is seeking a Market Complex Care Coordinator to support high-risk and medically complex patients across the New Hampshire market. The role emphasizes urgent care coordination, safe discharge planning, and collaboration with multidisciplinary teams to improve throughput and reduce length of stay.

The position requires up to 75% travel to market hospitals, with a focus on emergency department throughput and seamless transitions of care.