Compassionate Veterinary Receptionist | Scheduling

Brunswick Animal Hospital; Brunswick (OH); On-site; USD 21,000 - 25,000; Full time

Job summary

Brunswick Animal Hospital in Brunswick, OH is seeking a Receptionist to be the Director of First Impressions, coordinating appointments, managing records, and handling transactions. The role emphasizes compassionate client service and teamwork within a trusted AAHA-accredited small animal practice.

The position requires strong communication, organizational skills, and a passion for animal care, with flexibility to work weekends/holidays as needed.

Qualifications

• Passion for excellent customer service and love for animals.
• Exceptional communication skills and ability to handle stressful situations.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset and ability to work independently or with direction.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with compassion.
• Ensure seamless care coordination by maintaining records, scheduling appointments, and handling payments.
• Advocate for pet health by educating clients on preventative care and hospital services.
• Demonstrate empathy and treat each pet like your own.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Veterinary software experience

Flexible schedule

Tools

Vet software

Job description

Brunswick Animal Hospital in Brunswick, OH is seeking a Receptionist to be the Director of First Impressions, coordinating appointments, managing records, and handling transactions. The role emphasizes compassionate client service and teamwork within a trusted AAHA-accredited small animal practice.

The position requires strong communication, organizational skills, and a passion for animal care, with flexibility to work weekends/holidays as needed.