Compassionate Veterinary Receptionist | Flexible Schedule

Quioccasin Veterinary Hospital; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Quioccasin Veterinary Hospital in Henrico, Virginia, is seeking a friendly receptionist to be the Director of First Impressions. You will greet clients, manage a multi-line phone system, and help coordinate care with accurate medical records and payment processing.

The role emphasizes excellent customer service, strong communication, organization, and teamwork. Experience with veterinary software is preferred, and a flexible schedule including some weekends and holidays is required to support

Qualifications

• Be the Director of First Impressions: greet clients, manage multi-line phone system, and reflect compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep hospital operations smooth.
• Educate clients on preventive care and hospital services to ensure optimal pet care.

Responsibilities

• Greet clients and answer phones with a positive attitude.
• Maintain and update client records and appointment schedules.
• Handle payments and coordinate with veterinary staff for seamless care.
• Foster a compassionate and empathetic environment for clients and pets.

Skills

Customer service

Communication

Organization

Teamwork

Flexible schedule

Tools

Veterinary software

Job description

Quioccasin Veterinary Hospital in Henrico, Virginia, is seeking a friendly receptionist to be the Director of First Impressions. You will greet clients, manage a multi-line phone system, and help coordinate care with accurate medical records and payment processing.

The role emphasizes excellent customer service, strong communication, organization, and teamwork. Experience with veterinary software is preferred, and a flexible schedule including some weekends and holidays is required to support