Compassionate Veterinary Receptionist — Growth & Impact

Mission Pet Health; Supply (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Discounted veterinary care for your-p1

Online discount platform

Teladoc 24/7 access

Job summary

Brunswick Animal Hospital in Supply, NC is seeking a friendly receptionist to serve as the Director of First Impressions, greeting clients, answering a multi-line phone system, and ensuring a smooth check-in/out process. You will support care coordination and financial transactions with a focus on compassionate service.

The role requires excellent communication, strong organization, and the ability to work with a team in a fast-paced veterinary environment.

Qualifications

• A passion for providing excellent customer service and a love for animals.
• Excellent communication skills, including handling stressful situations with good judgment.
• Strong organizational skills with the ability to multitask in a fast-paced environment.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure best care for pets.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software

Tools

Veterinary software

Job description

Brunswick Animal Hospital in Supply, NC is seeking a friendly receptionist to serve as the Director of First Impressions, greeting clients, answering a multi-line phone system, and ensuring a smooth check-in/out process. You will support care coordination and financial transactions with a focus on compassionate service.

The role requires excellent communication, strong organization, and the ability to work with a team in a fast-paced veterinary environment.