Compassionate Veterinary Receptionist & Patient Concierge

Mission Pet Health; Leesburg (VA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life Insurance

Disability coverage

EAP

Discounted pet care

Teladoc access

Job summary

Old Mill Veterinary Hospital in Leesburg, VA seeks a friendly and organized Receptionist to greet clients, manage appointments, and handle payments. You will help coordinate care and support clients with a compassionate approach in a busy veterinary setting.

We value excellent customer service, clear communication, and a team-first attitude. Experience with veterinary software is preferred, and a flexible schedule including weekends/holidays is required to support our AAHA-accredited hospital.

Qualifications

• Experience in a veterinary or medical reception role preferred.
• Excellent communication and multitasking abilities required.
• Comfort with handling financial transactions and patient records.
• Flexible schedule including some weekends/holidays is required.

Responsibilities

• Manage a multi-line phone system and greet clients professionally.
• Maintain accurate medical records and appointment schedules; handle payments.
• Educate clients on services and preventive care to support pet health.
• Provide a calm, empathetic presence and strong customer service at all times.

Skills

Customer service

Communication

Organizational skills

Team player

Vet software experience

Tools

Vet software

Job description

Old Mill Veterinary Hospital in Leesburg, VA seeks a friendly and organized Receptionist to greet clients, manage appointments, and handle payments. You will help coordinate care and support clients with a compassionate approach in a busy veterinary setting.

We value excellent customer service, clear communication, and a team-first attitude. Experience with veterinary software is preferred, and a flexible schedule including weekends/holidays is required to support our AAHA-accredited hospital.