Veterinary Receptionist - Flexible Schedule & Perks

Merrifield Animal Hospital; Fairfax (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical, dental, and vision coverage

Paid parental leave

Generous PTO

Employee pet discounts

Quarterly team bonuses

Continuing education allowance

Uniform allowance

Six paid holidays

Employee Assistance Program

Employee discount program

Lab work discounts for employee pets

Job summary

Merrifield Animal Hospital is seeking a friendly Veterinary Receptionist to join our team in Fairfax, VA. This full-time role focuses on delivering exceptional client service, coordinating appointments, and supporting patients with a compassionate, client-centered approach.

You will be the first point of contact for clients and pets, handling calls, check-ins, payments, and basic education on preventive care.

Qualifications

• Passion for animal welfare and human-animal bond.
• Commitment to client education and excellent customer service.
• Strong communication and organizational skills.
• Positive, supportive team player with mutual respect.
• Tolerance for puppy kisses and kitty headbutts.
• Availability for rotating Saturday shifts.
• Ability to stand or sit for extended periods.

Responsibilities

• Greet clients and their pets warmly.
• Answer phones and respond to client questions.
• Schedule appointments and check clients in/out.
• Process payments accurately.
• Educate clients on preventive care and next steps for their pets.
• Maintain accurate client and patient records.
• Support a positive, team-first experience for clients and coworkers.

Skills

Customer service

Communication

Organizational skills

Teamwork

Positive attitude

Flexibility

Job description

Merrifield Animal Hospital is seeking a friendly Veterinary Receptionist to join our team in Fairfax, VA. This full-time role focuses on delivering exceptional client service, coordinating appointments, and supporting patients with a compassionate, client-centered approach.

You will be the first point of contact for clients and pets, handling calls, check-ins, payments, and basic education on preventive care.