Compassionate Vet Receptionist—Growth & Benefits

Boston Veterinary; Boston (MA); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Boston Veterinary Clinic (Seaport) is seeking a receptionist to join our Seaport team in Boston, MA. You will be the primary point of contact for clients, manage a multi-line phone system, greet visitors, and help coordinate care with accurate records and smooth scheduling.

We value exceptional customer service, clear communication, and a friendly, professional demeanor. The role offers a competitive hourly rate and comprehensive benefits within a supportive network of veterinary professionals.

Qualifications

• Strong customer service mindset and genuine love for animals.
• Excellent communication and ability to stay calm under pressure.
• Organizational skills with the ability to multitask in a busy front desk.
• Collaborative, team-first mindset with ability to work independently when needed.
• Experience with veterinary software is preferred; some weekend/holiday shifts required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Coordinate care: maintain medical records, manage appointments, and handle basic financial transactions.
• Advocate for pet health: educate clients on preventive care and hospital services.
• Demonstrate empathy and respect, treating each pet like your own.

Skills

Customer service

Communication

Multitasking

Team player

Flexibility

Tools

Veterinary software

Job description

Boston Veterinary Clinic (Seaport) is seeking a receptionist to join our Seaport team in Boston, MA. You will be the primary point of contact for clients, manage a multi-line phone system, greet visitors, and help coordinate care with accurate records and smooth scheduling.

We value exceptional customer service, clear communication, and a friendly, professional demeanor. The role offers a competitive hourly rate and comprehensive benefits within a supportive network of veterinary professionals.