Compassionate Veterinary Receptionist | Growth & CE

BluePearl Pet Hospital; Irvine (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Pet insurance

Discounts on pet care

Training & development programs

Job summary

BluePearl Pet Hospital in Irvine, CA is hiring a full-time Veterinary Receptionist. The role requires excellent customer service, compassion, and clear communication with clients and team members. Pay ranges from $20 to $27 per hour, depending on experience and competency leveling.

You will greet clients, manage appointments, and provide emotional support to grieving pet owners, while coordinating with medical staff to ensure a smooth visit for every patient.

Qualifications

• Must provide excellent customer service and compassionate client interaction.
• Ability to listen actively and communicate clearly with clients.
• Calm, professional demeanor handling emotional situations.

Responsibilities

• Greet clients warmly and acknowledge them when entering the hospital.
• Answer calls, route inquiries, and schedule appointments accurately.
• Confirm appointments and instruct clients on pet preparation.
• Provide emotional support and resource materials to grieving clients.
• Serve as liaison between clients and team during pet care processes.

Skills

Customer service

Communication

Empathy

Phone etiquette

Job description

BluePearl Pet Hospital in Irvine, CA is hiring a full-time Veterinary Receptionist. The role requires excellent customer service, compassion, and clear communication with clients and team members. Pay ranges from $20 to $27 per hour, depending on experience and competency leveling.

You will greet clients, manage appointments, and provide emotional support to grieving pet owners, while coordinating with medical staff to ensure a smooth visit for every patient.