Compassionate Veterinary Receptionist — Help Pets & People

Animal & Bird Clinic of Mission Viejo; Mission Viejo (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Roth Retirement Savings Plan

Flexible Spending Account

529 Savings Plan

Tuition Support Program

Referral Bonus Program

Health insurance

Sick Time / PTO

Pet discounts

Uniform allowance

Weekend hours

Quarterly Team Rewards Bonus

Continuing education allowance

Employee discount program

Six paid holidays

Job summary

Animal & Bird Clinic of Mission Viejo is hiring a Customer Service Receptionist to join our busy animal hospital team. This full-time role requires friendly, dependable staff who can manage calls, schedule appointments, handle client questions, and assist with front-desk duties while delivering compassionate pet care.

Starting pay is $20.00 per hour with flexible scheduling that includes weekend hours. Prior veterinary reception experience is preferred, training provided, and opportunities for

Qualifications

• High school diploma, GED, or equivalent.
• Excellent listening, communication, and customer service skills.
• Compassion for pets and people; ability to learn on the job.

Responsibilities

• Answer incoming calls using a five-line phone system.
• Schedule appointments and manage the daily calendar.
• Monitor and respond to client emails and messages.
• Process payments accurately and explain charges to clients.
• Maintain a clean, welcoming reception area.

Skills

Customer service

Veterinary reception

Education

High school diploma

Job description

Animal & Bird Clinic of Mission Viejo is hiring a Customer Service Receptionist to join our busy animal hospital team. This full-time role requires friendly, dependable staff who can manage calls, schedule appointments, handle client questions, and assist with front-desk duties while delivering compassionate pet care.

Starting pay is $20.00 per hour with flexible scheduling that includes weekend hours. Prior veterinary reception experience is preferred, training provided, and opportunities for