Relief Veterinary Receptionist - Calm Front Desk

BluePearl Pet Hospital; Irvine (CA); On-site; USD 28,000 - 37,000; Part time

Benefits offered by this job

Pet insurance

Discounts on pet treatments

Job summary

BluePearl Pet Hospital in Irvine, CA is seeking a Veterinary Receptionist on an as-needed relief basis. The role requires exceptional customer service, compassionate communication, and the ability to handle emotional situations with pets and clients.

Compensation ranges from $20 to $27 per hour, depending on experience and competency leveling. As the first point of contact, you will greet clients, verify appointments, relay information clearly, and connect callers to the right team member.

Qualifications

• Excellent customer service is required.
• Ability to remain calm in emotional situations.
• Strong listening and communication skills.

Responsibilities

• Greet clients warmly and provide professional acknowledgement.
• Assess client and pet needs upon arrival and determine urgency.
• Schedule appointments and confirm details with clients.
• Assist clients with questions and direct to appropriate team members.
• Provide emotional support and resources to grieving clients as needed.

Skills

Customer service

Calm under pressure

Clear communication

Empathy listening

Job description

BluePearl Pet Hospital in Irvine, CA is seeking a Veterinary Receptionist on an as-needed relief basis. The role requires exceptional customer service, compassionate communication, and the ability to handle emotional situations with pets and clients.

Compensation ranges from $20 to $27 per hour, depending on experience and competency leveling. As the first point of contact, you will greet clients, verify appointments, relay information clearly, and connect callers to the right team member.