Compassionate Veterinary Receptionist | Growth & CE

XPrep Learning Solutions LLC; Auburn Hills (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Pet insurance

Career growth opportunities

Continuing education support

Job summary

BluePearl Specialty + Emergency Pet Hospital in Auburn Hills, MI is hiring Veterinary Receptionists to be the first friendly face clients meet. You will greet clients at the door, answer phones, verify appointments, and coordinate with the medical team to ensure smooth visits.

The ideal candidate demonstrates outstanding customer service, clear communication, and a compassionate listening style. You will provide emotional support to grieving clients and relay information with calm

Qualifications

• Experience in customer-focused roles is required.
• Ability to communicate clearly with clients and team members.
• Demonstrates empathy and calmness in stressful situations.

Responsibilities

• Greet clients at the hospital entry and provide a warm, professional welcome.
• Answer phones, triage calls, and route inquiries to the appropriate team.
• Schedule appointments and coordinate with medical staff to prepare visits.
• Provide emotional support and information to clients during stressful times.
• Serve as liaison between clients and service teams to ensure smooth handoffs.

Skills

Customer service excellence

Clear communication

Compassionate listening

Professional demeanor

Job description

BluePearl Specialty + Emergency Pet Hospital in Auburn Hills, MI is hiring Veterinary Receptionists to be the first friendly face clients meet. You will greet clients at the door, answer phones, verify appointments, and coordinate with the medical team to ensure smooth visits.

The ideal candidate demonstrates outstanding customer service, clear communication, and a compassionate listening style. You will provide emotional support to grieving clients and relay information with calm