Compassionate Veterinary Receptionist & Front Desk

Mission Pet Health; Menasha (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounted veterinary care for pets

Online discount platform access

Teladoc 24/7 access

Job summary

Mission Pet Health is seeking a friendly receptionist in Menasha, WI to be the first point of contact for clients and their pets. You will manage a multi-line phone system, greet clients, and help coordinate care with the veterinary team.

The role includes handling scheduling, records, and payments with a compassionate, patient-centered approach. Ideal candidates will have strong communication skills, exceptional organization, and a genuine love for animals.

Qualifications

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Educate clients on preventative care and other hospital services.
• Demonstrate empathy and treat each pet with care.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Ensure seamless care coordination by maintaining medical records and schedules; assist with payments.
• Advocate for pet health by educating clients on preventative care and services.

Skills

Customer service

Communication

Organization

Team player

Veterinary software

Weekend/holiday availability

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly receptionist in Menasha, WI to be the first point of contact for clients and their pets. You will manage a multi-line phone system, greet clients, and help coordinate care with the veterinary team.

The role includes handling scheduling, records, and payments with a compassionate, patient-centered approach. Ideal candidates will have strong communication skills, exceptional organization, and a genuine love for animals.