Veterinary Receptionist & Client Care Coordinator

Mission Pet Health; Hales Corners (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

Dental & Vision benefits

401(k) retirement plans

Educational assistance

Job summary

Mission Pet Health is seeking a receptionist for our Hales Corners, WI facility to be the welcoming face of the clinic, manage a multi-line phone system, schedule appointments, and handle transactions while ensuring compassionate care for every pet.

You will maintain medical records, assist with care coordination, and educate clients on preventive care and hospital services, all within a supportive team that values growth and mentorship.

Qualifications

• Excellent customer service and love for animals.
• Strong communication skills under pressure.
• Organizational skills with multitasking in fast-paced environment.
• Experience with veterinary software preferred; some weekends/holidays required.

Responsibilities

• Direct first impressions by managing multi-line phone system and greeting clients.
• Coordinate care: maintain medical records and appointment schedules, handle transactions.
• Educate clients on pet wellness and hospital services.
• Provide compassionate, empathetic support to clients and pets.

Skills

Customer service

Communication

Organization

Team collaboration

Veterinary software

Job description

Mission Pet Health is seeking a receptionist for our Hales Corners, WI facility to be the welcoming face of the clinic, manage a multi-line phone system, schedule appointments, and handle transactions while ensuring compassionate care for every pet.

You will maintain medical records, assist with care coordination, and educate clients on preventive care and hospital services, all within a supportive team that values growth and mentorship.