Compassionate Veterinary Receptionist | Flexible Schedule

Orchardparkvet; Tennessee; Sur place; USD 31 000 - 38 000; Plein temps

Résumé du poste

Orchard Park Animal Hospital in Whitehouse, TN is seeking a friendly receptionist to greet clients, manage a multi-line phone system, and help keep the front desk running smoothly. This role supports compassionate care and accurate record-keeping in a busy small-animal practice.

You will coordinate appointments, maintain medical records, assist with payments, and promote preventive care with pet owners in a supportive AAHA accredited setting.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organisational skills with the ability to prioritise and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred; a flexible schedule including some weekends and holidays is required.

Responsabilités

• Be the Director of First Impressions: you'll manage a multi-line phone system, greet clients with a positive attitude and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: you'll maintain accurate medical records, manage appointment schedules and handle financial transactions keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: you'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: you'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Connaissances

Customer service

Communication

Organisational skills

Teamwork

Flexibility

Outils

Veterinary software

Description du poste

Orchard Park Animal Hospital in Whitehouse, TN is seeking a friendly receptionist to greet clients, manage a multi-line phone system, and help keep the front desk running smoothly. This role supports compassionate care and accurate record-keeping in a busy small-animal practice.

You will coordinate appointments, maintain medical records, assist with payments, and promote preventive care with pet owners in a supportive AAHA accredited setting.